Stop typing the same responses over and over. Replywise writes personalized drafts for every ticket, so you just review and send.
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Sarah Johnson
2 min ago
I've been waiting 3 days for my order and still no shipping update. This is really frustrating - can someone please help me track this down?
Hi Sarah! I completely understand the frustration of waiting for updates. I've checked your order #4521 and can see it shipped this morning via FedEx. Your tracking number is FX892341...
Replywise integrates seamlessly with HelpScout to analyze tickets, draft responses, and keep your customers happy.
Every ticket gets a personalized draft in seconds. Just review, tweak if needed, and send.
Spot frustrated customers before they escalate. High-urgency tickets bubble to the top.
Tickets get categorized automatically—billing, technical, account issues, refunds, and more.
Each ticket includes a quick summary with context, confidence score, and suggested approach for your team.
Connect HelpScout, pick your mailboxes, done. No engineering required.
Drafts are drafts—nothing sends without your approval. Ever.
Replywise pulls from your HelpScout Docs to keep responses accurate and on-brand.
Three simple steps to faster support responses
One OAuth click, pick your mailboxes, and you're live. Seriously, 60 seconds.
New ticket comes in? Replywise reads it, scores sentiment, tags the topic, and writes a draft.
Open the ticket in HelpScout, see your draft waiting. Edit if you want, then hit send.
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14-day free trial on all plans. Need more? Overage is $0.05/ticket.
Support teams are clearing queues faster with Replywise. Try it free for 14 days.
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